To dial home from Bali, use the international access code 001 or 008, followed by the destination country code, area code and number you wish to dial.

For calls to Bali, the international dial code prefix may vary depending upon the country from which the call is made, but will be followed by Indonesia’s international number +62, followed by the area code and local number.

The main emergency number is 112 which is free to call, and suitable for all types of emergency. For police dial 110, fire 113 and ambulance 118.

When travelling with Haivenu, you will also always be provided with an emergency contact number to access our help and assistance.

For mobile handsets, consult your service provider in advance of departure to activate your handset for use in Indonesia and seek advice concerning roaming charges, which are, however, likely to be expensive.

If your phone is unlocked, another option is to buy a SIM card locally, from one of Bali’s three main providers, Telkomsel, Indosat, and XL. As online activation is usually in the Indonesian language, it is best to ask the shop in Bali to do this for you.

Bali has fairly good 3G and 4G coverage and signal problems are unlikely in the main tourist areas. You can also purchase contract free handsets locally, though you will also need to purchase a SIM card.


Many hotels provide free Wi-Fi, as do many cafes, restaurants and food outlets.

The 3G and 4G networks are reasonably well developed, and for mobile internet, buying a SIM locally provides a relatively cheap and reliable solution.


The electricity supply in Singapore is 220 Volts, at 50 HZ.

A useful visual reference guide to the full range of international plug and socket varieties can be found at, which describes the type system in use on this website.

The sockets in use in Bali are mainly of the two pin type C and type F, though there are also some British style three pin square sockets for type G plugs. Some sockets usefully have combination access for all three plugs.

It is best either to carry a range of suitable adapters or invest in one of the new universal adapters with retractable pins which are adaptable to differing formats, particularly if you are travelling to more than one country. Usefully, some models also provide additional USB connections.


It is helpful to consider your likely needs in advance. If you will need to charge several items such as mobile phones, tablet computers, cameras etc., it may be worth bringing a multiple, preferably surge protected, outlet from your own country to avoid having to purchase several adapters, or to deal with a limited availability of wall sockets.

In most cases, if your equipment normally runs on a 110 volt, 60 HZ supply, you will additionally need a portable transformer.


Bali, and Indonesia generally, uses the international metric system of weights and measures, based on the metre, litre and gram.


Postal services are run by the government run Pos Indonesia, which provides a fairly reliable, though slow service for general postage, but if you want to send valuable items, an international carrier is a safer option.

Branches can be found all over Bali and open between the hours of 08:00-14:00 every day except Sunday.

Several international operators, such as TNT, DHL, UPS and Federal Express and many more, also operate in Bali.


Balinese Standard Time is GMT/UTC+8, though it should be noted for calculation purposes that the country does not operate a daylight saving mechanism. 


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