TELEPHONE

 

To dial home from Malaysia, use the international access code 00, followed by the destination country code, area code and number you wish to dial.


For calls to Malaysia, the international dial code prefix may vary depending upon the country from which the call is made, but will be followed by Malaysia’s international number +60, followed by the area code and local number. When dialling within Malaysia, local numbers are prefixed with 0.

 

The main emergency number is 999 which is free to call, and is suitable for use in all types of emergency. The mobile phone emergency number is 112. The Malaysian tourist police hotline number is 03 2149 6590.

 

When travelling with Haivenu, you will also always be provided with an emergency contact number to access our help and assistance.

 

For mobile handsets, consult your service provider in advance of departure to activate your handset for use in Malaysia and seek advice concerning roaming charges, which are, however, likely to be expensive.

 

If your phone is unlocked, another option is to buy a SIM card locally, from one of Malaysia’s providers, Celcom, Maxis, and DiGi. There are pre-paid SIM cards available specifically for visitors, which can also include data.

 

The country has wide 3G and expanding, but already extensive, 4G coverage and signal problems are only likely to be encountered in very remote jungled or mountainous areas. You can also purchase contract free handsets locally, though you will also need to purchase a SIM card.

 

INTERNET

 

Most hotels provide Wi-Fi, which is often free. In addition free Wi-Fi access is widely available in cafes, restaurants and shopping malls. Indeed, in Kuala Lumpur and Selangor, it is mandatory for food outlets to offer free Wi-Fi.

 

Most hotels in Sabah and Sarawak provide Wi-Fi, though in room free use is not yet common, though many do provide free lobby use. Many cafes, restaurants and food outlets also provide free Wi-Fi. Internet cafes are widespread, even in small towns. Internet speeds are slow, however.

 

The 3G and 4G networks are well developed, and for mobile internet, buying a sim locally provides a relatively cheap and reliable solution, with the added advantage of access to useful navigation and sightseeing apps.

 

ELECTRICITY

The electricity supply in Malaysia is 240 Volts, at 50 HZ.

A useful visual reference guide to the full range of international plug and socket varieties can be found at http://www.worldstandards.eu/electricity/plugs-and-sockets/, which describes the type system in use on this website.

Malaysia’s British colonial history has left the legacy of a standardised system across the country, and all Malaysian sockets are of the square three pin type G, as used in the UK.

 

It is helpful to consider your likely needs in advance. If you will need to charge several items such as mobile phones, tablet computers, cameras etc, it may be worth bringing a multiple, preferably surge protected, outlet from your own country to avoid having to purchase several adapters, or to deal with a limited availability of wall sockets.

 

In most cases, if your equipment normally runs on a 110 volt, 60 HZ supply, you will additionally need a portable transformer.

 

WEIGHTS AND MEASURES

Malaysia uses the international metric system of weights and measures, based on the metre and gram.

 

POSTAL SERVICES

 

Postal services are run by Pos Malaysia Berhad, a previously state-operated private company, with post offices widespread throughout the country, which provides a reliable, efficient and wide range of postal services.

 

Opening hours can fluctuate according to the Malaysian state, but services are generally available in most states from 08:30– 17:30 on weekdays, and 8:30 – 13:00 on Saturdays. The states of Kedah, Kelantan, and Terengganu operate from Sunday to Thursday from 08:30-17:30 and on Saturday from 08:00-13:00. Both Sabah and Sarawak operate from 08:30 - 17:30 on weekdays, and 8:30 - 13:00 on Saturdays.

 

 

Several international operators, such as TNT, DHL, UPS and Federal Express, also operate in Malaysia.

 

TIME ZONE

 

Malaysia’s time zone is GMT+8, though it should be noted for calculation purposes that the country does not operate a daylight saving mechanism. Despite the distance from the Peninsula, Sabah and Sarawak are harmonised to Peninsula Malaysia’s time zone.

 

 

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