Over the years, we have helped a great many visitors to the Southeast Asian region to get the most from their travel ideas, and in almost all cases our clients are wholly satisfied with the choices they have made, and we are pleased to be the focus of very positive feedback on their experiences.


However, imagining a journey through a far flung land, even with all the invaluable information and advice we offer in assistance, is often very different from the actuality, and some of our clients in retrospect, although having thoroughly enjoyed their holiday, inevitably occasionally wish they had done things slightly differently, the most common occurrence of which is that of finding themselves more surprisingly captivated by some destinations than they had anticipated and wishing they had spent a little longer in such locations.


This kind of feedback is naturally crucial to us as a tour operator, and we carefully sift through such comments, whilst obviously appreciating that everyone is different, when called upon to offer advice.


By contrast, it is also often true that many clients express an overwhelming enthusiasm and pure contentment for everything they did and everywhere they went, and here, unlike in our general tour templates, we present their finalised individually tailored itineraries, reflecting actual holidays as experienced by real travellers, together with their post-travel comments, as examples of tours which those involved found exceptionally rewarding.


Of course, everyone’s sense of ‘perfection’ can be a uniquely subjective perspective at a given point on life’s journey, and coloured by the scope of their previous experiences, (as well as external variables such as weather!) but with that in mind, we offer these examples of particularly successful tour designs as alternative starting point to our regular customisable templates.

Country: Vietnam
Type of holiday: Favourites
Destinations: Hanoi, Sapa and beyond, Ha Long Bay, Phong Nha-Ke Bang, Hue, Hoi An, Ho Chi Minh City
Duration: 14
Guideline price: US$ 0     (per person for Superior accommodation)
Highlight:

This full two week tour takes you throughout Vietnam, while spending the bulk of your time in the north and centre. Cruise majestic Halong Bay, explore the mountain retreat of Sapa, and stroll the bustling Hanoi Old Quarter. View the magical caves of Phong Nha Ke Bang National Park, visit the royal monuments in Hue, and enjoy the charms of Hoi An Ancient Town – within easy reach of the beach. Finally, explore the vibrant sights of Ho Chi Minh City, before heading home. 


Feedback from client for whom we designed this tour:
On guides: “charming, knowledgeable and lots of fun!”

On tour: “Designed and expertly managed by [Haivenu]. Everything ran very smoothly and exceeded our expectations. We especially appreciated the way [Haivenu] was able to tailor the tour to our wishes.”

*Photos supplied by client


Country: Vietnam, Cambodia
Type of holiday: Favourites, Multi-country
Destinations: Mekong Delta, Ho Chi Minh City, Phnom Penh, Siem Reap
Duration: 11
Guideline price: US$ 0     (per person for Superior accommodation)
Highlight:
From the bustling streets of Vietnam’s metropolitan Ho Chi Minh City, make your way up the Mekong Delta, exploring the floating markets, islands and cultural riches of this riverine society. Entering Cambodia, see the sights of the capital city Phnom Penh, then fly to Siem Reap and spend several days taking in the wonders of the incredible Temples of Angkor and the nearby Tonle Sap Lake. 

Feedback from client for whom we designed this tour: 
“They were excellent! They took all the work out of planning where to go and what to see. The Hotels and restaurants chosen were all to our taste and we enjoyed the trip in Vietnam and the boat trip over the border to Cambodia. Would recommend Son and his team to anyone.”

“Unfortunately there happened to be a typhoon follow us on Christmas day but everything was handled with care and professionalism. We missed the floating market due to this but we were happy to be safe.”

“…excellent from start to finish. We would never have got to see half the places we saw without this arranged tour!”

*Photos supplied by client

Country: Vietnam, Cambodia
Type of holiday: Favourites, Multi-country, Family
Destinations: Hanoi, Ha Long Bay, Hue, Hoi An, Siem Reap, Phu Quoc, Ho Chi Minh City
Duration: 15
Guideline price: US$ 0     (per person for Superior accommodation)
Highlight:
From the iconic islands of Halong Bay in Vietnam to the fabled halls of Cambodia’s Angkor Wat, this tour gives you the time to enjoy yourself. Explore Hanoi’s bustling Old Quarter and try its famed street food. Cruise the rugged majesty of Halong Bay. Wander the halls of past kings in the former royal capital city of Hue. Settle into the quaint old town of Hoi An and get to know the locals. Move next door to Cambodia and explore the wonders of the Angkor temples, then take an impeccably located beach break on Phu Quoc Island. Finally, see the sights of Ho Chi Minh City, Vietnam’s most cosmopolitan and energetic urban centre. With so much to see and do, this tour delivers an experience you won’t forget.

Feedback from client for whom we designed this tour:
“I just want to express our happiness with your company’s service for our tour of Vietnam and Cambodia.  We were so glad to use your service for our memorable trip of a life time.  We will recommend it to our friends as well.  I think the selections of the hotels and restaurants for our foods were amazing.  The hospitality of the tour guides were awesome.  I will call out especially to Ms. Lan and Ms. Hien.  They made sure we were taken care of every step of the way, especially paying attention to the allergic food items for our son…”  

“Overall, it was a great experience for our family and we can’t wait to share our experience with our friends and family.  Thank you Haivenu for a wonderful experience.”

*Photos supplied by client

Country: Vietnam, Cambodia
Type of holiday: Culinary, Favourites
Destinations: Hanoi, Ha Long Bay, Hoi An, Ho Chi Minh City, Mekong Delta, Phnom Penh, Siem Reap
Duration: 12
Guideline price: US$ 0     (per person for Superior accommodation)
Highlight:
Bringing you the tastes and sights of destinations along the entire length of Vietnam, as well as the highlights of Cambodia, this tour packs a lot of flavour into just 12 days. From fresh seafood aboard your Halong Bay cruise, to Hanoi’s famed street food stalls, to sidewalk snacks on the charming streets of Hoi An, to local flavours reached by Vespa tour in Saigon and the mouthwateringly luxuriant orchards of the Mekong Delta, there is much in store for you here. In Cambodia, explore the magnificent wonder of the Temples of Angkor, as well as the capital city Phnom Penh. Designed to please your palate and provide a fascinating glimpse of life and culture in Vietnam and Cambodia, if you love to explore new flavours and places, this is just the trip for you.

Feedback from client for whom we designed this tour:
Our travel coordinator gave us a trip of a lifetime through Vietnam and Cambodia. Thorough, accommodating, responsive, attention to details - the consummate professional.  

We hit every highlight on our bucket list. And when I wanted to change something our agent responded immediately. 

As restaurateurs, the food and restaurant choices were the highlight of our trip. 

All our visas were arranged, guides and transportation waited us on every arrival; our guides were delightful and we were often sad to leave them.   

I only wished we had longer in Vietnam that we just LOVED.

Kudos for a top notch job - on all accounts.

Country: Vietnam, Cambodia
Type of holiday: Favourites, Multi-country
Destinations: Hanoi, Ha Long Bay, Hue, Hoi An, Ho Chi Minh City, Mekong Delta, Siem Reap
Duration: 18
Guideline price: US$ 0     (per person for Superior accommodation)
Highlight: With two and a half weeks to explore, this tour gives you a broad perspective on Vietnam and Cambodia. Immerse yourself in the historic yet vibrantly commercial Hanoi Old Quarter and the pulsing energy of Ho Chi Minh City. Step into the traditional pace of life on the charming riverside streets of ancient Hoi An, the Red River Delta’s craft villages, and the soothing rhythm of an ox-cart ride into the Cambodian countryside. Explore the towers of Angkor Wat and the jungle-clad walls of Ta Prohm; and the monuments of imperial Vietnam in Hue, artfully blending architectural genius with natural beauty. Enjoy performances of living traditions like Vietnam’s endearing water puppets, traditional Quan Ho music, and Cambodian circus arts. Bask in natural splendour on a Mekong River cruise, the rugged terrain of Central Vietnam’s Son Tra Peninsula and Hai Van Pass, and breath-taking vistas of Halong Bay. Make the choice; create the memory.

Feedback from client for whom we designed this tour:
“From the start to the finish, Haivenu Tours Ltd. did a marvellous job.” 
“The four of us, two couples, had lots of ideas and questions about the trip. Our representative, Thanh Ha, was wonderful.”  

"They were friendly, helpful, caring and fun. Wonderful service." 

"All of our drivers were excellent, friendly and helpful. They always had bottles of cold water for us when we returned to the vans, which was much appreciated." 

"Our hotels were perfect. The Hanoi de l'Opera in Hanoi, our private boat the Bhaya Legend in Ha Long Bay and the staff on board, the Premier Indochine Palace in Hue, the Boutique Hoi An in Hoi An where we had a wonderful 2 day rest period to enjoy the beach and relax, the Reverie Saigon which was luxury at its best, and the Shinta Mani Angkor in Siem Reap, Cambodia, were the perfect places to relax, rest and explore after our days of seeing the sights. They all had wonderful breakfasts and the staff of all of them were friendly, helpful and informative when we needed some advice."

"I highly recommend Haivenu Tours for any trip you are planning to Vietnam. Their service was outstanding and we have no complaints about anything they booked, recommended or suggested."

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