To dial home from China, use the international access code 00, followed by the destination country code, area code and number you wish to dial.

Assistance for international calls can obtained by dialling 115.

For calls to China, the international dial code prefix may vary depending upon the country from which the call is made, but will be followed by China’s international number +86, followed by the Chinese area code and local number.

The main police emergency number is 110 which is free to call, and is suitable for use in all types of emergency. Additional free to call numbers are 119 for fire emergencies and 120 for an ambulance.

When travelling with Haivenu, you will also always be provided with an emergency contact number to access our help and assistance.

For mobile handsets, consult your service provider in advance of departure to activate your handset for use in China and seek advice concerning roaming charges, which are, however, likely to be expensive. If your phone is unlocked, another option is to buy a SIM card locally, which will work throughout China. You can also purchase contract free handsets locally, though you will also need to purchase a SIM card.


Many major hotels in China now provide free wifi access, though some still charge for access. Free wifi is additionally becoming increasingly available in public spaces within the major cities such as airports, railway stations, restaurants and shopping malls. Some tourist attractions such as the Bund and Yuyuan gardens in Shanghai also provide free connections.

There are also internet cafes and bars in China, which will charge you for their services but these often attract criminals who can access your data, and it is highly advised not to conduct online financial transactions in such environments. Petty theft is also common in these facilities.

Internet use is politically restricted in China, and many of the services with which you will be familiar such as Facebook and Twitter are blocked.


The electricity supply in China is 220 Volts, at 50 HZ.

Although some hotels will provide international adapters, it is best to purchase suitable adapters in advance, and consider your likely requirements. If you will need to charge several items such as mobile phones, tablet computers, cameras etc, it may be worth bringing a multiple, preferably surge protected, outlet from your own country to avoid having to purchase several Chinese adapters, or deal with a limited number of available sockets in your rooms

If your equipment runs on 110 volts, 60 HZ, you will additionally need a portable transformer.

A useful visual reference guide to the full range of international plug and socket varieties can be found at, which describes the type system in use on this website.

The standard power outlet in China has two sockets, one a two pin type which accommodates both flat (type A) and round pins (type C), and the other three pin angled type I. Both outlets can be used simultaneously. However these are not necessarily compatible with typical western style adapters and a specifically Chinese adapter, or universal adapter is recommended.


Although the Chinese have a traditional system of weights and measures, the model in everyday use is the international metric system based on the metre and gram.


The main postal services in China are operated by the state-run China Post who offer international mail and parcel services, including tracking. Other international operators, such as TNT, DHL, UPS and Federal Express, also operate in China, and although their services are faster, they are more expensive than those of China Post.


China is a vast country, and geographically spans five time zones. However for practical purposes, the country collectively runs on Beijing time, which is defined as GMT+8, though it should be noted for calculation purposes that China does not use the daylight saving paradigm established in many other countries.